DMS unavailable
When access stops, so can the work.
Sales, service, parts, and finance can all feel the impact when your dealer management system is unavailable.

AUTO DEALERSHIPS / TECHNOLOGY THAT KEEPS UP
Sales. F&I. Service. Parts. Phones. Cameras.
Email. Wi-Fi. Your DMS.
Separate systems. One dealership. SynapseTech protects, manages, and automates the technology your business depends on.
01 / THE CONNECTED DEALERSHIP
It’s a collection of business systems working together. One problem in the wrong place can affect sales, service, finance, or the customer experience.

A deal moves across employee workstations, customer records, lender portals, email, and your DMS. Reliable access and protected accounts keep that work connected.
Explore a part of the dealership above. Each connection has a different job to do.
02 / BUSINESS IMPACT, NOT JUST IT ISSUES
The goal is preparation: understand the dependencies, protect them, and know how to respond.
DMS unavailable
Sales, service, parts, and finance can all feel the impact when your dealer management system is unavailable.
An account compromised
A stolen Microsoft or business-system login can expose email, company information, or customer data.
Network failure
Phones, cameras, printers, cloud applications, and daily workflows depend on reliable infrastructure.
A security incident
A compromised workstation or credential can affect the wider business if it is not detected and contained.
Security responsibilities
Vendor security, insurance requirements, and FTC Safeguards responsibilities also call for processes and documentation.
BUILT AROUND YOUR BUSINESS
Managed IT and cybersecurity for sales, service, finance, and the systems that connect them.

SentinelOne and Huntress help protect dealership computers and investigate threats.

Duo, Microsoft 365 administration, and password management help secure employee access.

Server, network, and workstation support with application vendor coordination.
06 / FTC SAFEGUARDS SUPPORT
SynapseTech helps dealerships implement, monitor, and document technology safeguards that support their FTC Safeguards Rule responsibilities.
FTC SAFEGUARDS / SECURE SIGN-IN
We deploy Microsoft and Cisco Duo multi-factor authentication to help protect dealership accounts and access to customer information.
On supported Windows devices, we configure fingerprint or facial sign-in with Windows Hello for Business. A device-bound credential plus a biometric check provides two distinct factors; a biometric scan alone does not.
Configured to support your dealership’s safeguards program. How the two factors work ↗
Microsoft and Duo help enforce multi-factor access; supported biometric sign-in pairs a local gesture with a device-bound credential.
Give people the access they need—and remove it when roles change.
Protect sensitive information while it is stored or transmitted.
Identify suspicious activity and follow through on security events.
Keep systems and software current against known vulnerabilities.
Define who acts, what happens next, and how the response is documented.
Review third-party access and safeguards around customer information.
Maintain evidence of controls, reviews, and the work performed.
Technology is part of a broader information security program. Your dealership retains responsibility for its program, policies, and applicable requirements. No product alone establishes compliance.
Read the FTC’s dealer guidance07 / ONE PARTNER, DIFFERENT WAYS TO HELP
Synapse Tech manages your technology and security with proven tools, ongoing support, and a team that understands your business.
SentinelOne · HuntressMicrosoft 365, Entra, servers, computers, networks, Wi-Fi, firewalls, and phones—with help desk support, vendor coordination, and technology projects.
From daily support to infrastructurePractical AI, custom applications, reporting, internal tools, websites, and workflow automation shaped around how your dealership operates.
Useful improvements, selected with youDEVELOPMENT PREVIEW / APPROVED CONTENT NEEDED
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08 / A STRONG FOUNDATION. MORE POSSIBILITY.
Help your people accomplish more. We explore practical AI with your team, considering security, access, and sensitive business information from the start.
Discuss an opportunityFind and understandSearch internal information. Generate reports. Analyze business data.
Reduce repetitive workAdministrative tasks, customer follow-up, and custom workflows.
Build around your teamInternal tools, custom applications, and better websites.
START WITH YOUR DEALERSHIP
Tell us how your dealership operates. We’ll help identify what should be automated, what should be protected, and what still needs human management.