Concept illustration of a connected dealership with a showroom, service bays, and offices at dusk

AUTO DEALERSHIPS / TECHNOLOGY THAT KEEPS UP

Your dealership
runs on technology.
We keep it moving.

Sales. F&I. Service. Parts. Phones. Cameras.
Email. Wi-Fi. Your DMS.

Separate systems. One dealership. SynapseTech protects, manages, and automates the technology your business depends on.

AI at the core. People at the helm.From the showroom to the service bay

01 / THE CONNECTED DEALERSHIP

Everything
is connected.

It’s a collection of business systems working together. One problem in the wrong place can affect sales, service, finance, or the customer experience.

THE DEALERSHIP, CONNECTEDExplore your operation
ONE CONNECTED OPERATIONYour dealershipDMS · Business systems · Security
Phones & camerasVendor connectionsCloud applications
SALES & F&I

A deal moves across employee workstations, customer records, lender portals, email, and your DMS. Reliable access and protected accounts keep that work connected.

Explore a part of the dealership above. Each connection has a different job to do.

02 / BUSINESS IMPACT, NOT JUST IT ISSUES

When technology stops,
the dealership feels it.

The goal is preparation: understand the dependencies, protect them, and know how to respond.

01

DMS unavailable

When access stops, so can the work.

Sales, service, parts, and finance can all feel the impact when your dealer management system is unavailable.

CDK GlobalReynolds and ReynoldsTekion
02

An account compromised

One login. A lot of access.

A stolen Microsoft or business-system login can expose email, company information, or customer data.

03

Network failure

When the network goes down, work stops.

Phones, cameras, printers, cloud applications, and daily workflows depend on reliable infrastructure.

04

A security incident

Keep a device issue from spreading.

A compromised workstation or credential can affect the wider business if it is not detected and contained.

05

Security responsibilities

Software is only part of the answer.

Vendor security, insurance requirements, and FTC Safeguards responsibilities also call for processes and documentation.

BUILT AROUND YOUR BUSINESS

Keep the dealership connected and protected.

Managed IT and cybersecurity for sales, service, finance, and the systems that connect them.

Managed endpoint security

Keep threats off the sales floor.

SentinelOne and Huntress help protect dealership computers and investigate threats.

Accounts & access

Protect every employee sign-in.

Duo, Microsoft 365 administration, and password management help secure employee access.

Networks & support

Keep your dealership moving.

Server, network, and workstation support with application vendor coordination.

06 / FTC SAFEGUARDS SUPPORT

Put safeguards in place.
Have the evidence to show it.

SynapseTech helps dealerships implement, monitor, and document technology safeguards that support their FTC Safeguards Rule responsibilities.

FTC SAFEGUARDS / SECURE SIGN-IN

Stronger access.
Less friction for your team.

We deploy Microsoft and Cisco Duo multi-factor authentication to help protect dealership accounts and access to customer information.

Microsoft EntraCisco DuoWindows Hello for Business

Local biometric sign-in is a specialty.

On supported Windows devices, we configure fingerprint or facial sign-in with Windows Hello for Business. A device-bound credential plus a biometric check provides two distinct factors; a biometric scan alone does not.

Configured to support your dealership’s safeguards program. How the two factors work ↗

Multi-factor authentication

Microsoft and Duo help enforce multi-factor access; supported biometric sign-in pairs a local gesture with a device-bound credential.

Access management

Give people the access they need—and remove it when roles change.

Encryption

Protect sensitive information while it is stored or transmitted.

Security monitoring

Identify suspicious activity and follow through on security events.

Patching

Keep systems and software current against known vulnerabilities.

Incident response

Define who acts, what happens next, and how the response is documented.

Vendor security

Review third-party access and safeguards around customer information.

Documentation

Maintain evidence of controls, reviews, and the work performed.

Technology is part of a broader information security program. Your dealership retains responsibility for its program, policies, and applicable requirements. No product alone establishes compliance.

Read the FTC’s dealer guidance

07 / ONE PARTNER, DIFFERENT WAYS TO HELP

Protect the dealership.
Run the technology.
Improve the business.

01 / PROTECT

Keep the business protected.

Synapse Tech manages your technology and security with proven tools, ongoing support, and a team that understands your business.

SentinelOne · Huntress
02 / OPERATE

Keep the technology moving.

Microsoft 365, Entra, servers, computers, networks, Wi-Fi, firewalls, and phones—with help desk support, vendor coordination, and technology projects.

From daily support to infrastructure
03 / IMPROVE

Give your team better tools.

Practical AI, custom applications, reporting, internal tools, websites, and workflow automation shaped around how your dealership operates.

Useful improvements, selected with you

08 / A STRONG FOUNDATION. MORE POSSIBILITY.

Once the technology works,
make the business work better.

Help your people accomplish more. We explore practical AI with your team, considering security, access, and sensitive business information from the start.

Discuss an opportunity
POSSIBILITIES TO EXPLORE

Find and understandSearch internal information. Generate reports. Analyze business data.

Reduce repetitive workAdministrative tasks, customer follow-up, and custom workflows.

Build around your teamInternal tools, custom applications, and better websites.

START WITH YOUR DEALERSHIP

You don’t need to know
which product you need.

Tell us how your dealership operates. We’ll help identify what should be automated, what should be protected, and what still needs human management.