Describe the problem.
Tell us when it began, what changed, and whether it involves computers, business email, a user account, or another system. Mention any security alerts or ransom messages.
URGENT CYBERSECURITY HELP / CALIFORNIA
Think your business
has been hacked?
Suspicious sign-ins, ransomware, or a compromised business account? Call Synapse Tech to discuss what is happening and the next step.
Call 888-669-1988 →Select the emergency option. Urgent cybersecurity calls are accepted outside regular business hours.
A CLEAR PLACE TO START
Tell us what you’re seeing.
You do not need to know the technical cause before calling. Start with the symptoms, the affected systems, and a safe way to reach you.
Explain the business impact.
Let us know which locations and employees are affected, whether work has stopped, and whether another IT provider or security team is already involved.
Use a trusted contact method.
If you suspect business email is compromised, call instead of relying on that mailbox. Do not send passwords, recovery codes, or sensitive customer information through our contact form.
California security support. Local onsite IT.
Synapse Tech provides remote managed cybersecurity across California and onsite IT in Fresno, Madera, and Clovis. The next step depends on your systems, the situation, and the agreed scope of work.
Can I call outside business hours?
Yes. Call 888-669-1988 and select the emergency option. Our regular business hours are Monday–Friday, 8 a.m.–5 p.m. Pacific.
What if we are not already a client?
You can still call. Tell us what is happening so we can discuss the situation and whether we can help. Any work and service scope will be agreed with you.
Can I use the contact form for an urgent incident?
For an urgent cybersecurity issue, use the phone and emergency option. The contact form is available for non-urgent inquiries.
How can we improve protection after an incident?
Once the immediate situation is addressed, review access, endpoint protection, business accounts, and ongoing support. Explore our managed security services and monthly pricing.